FAQs

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in our bags, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times

Osalesaccepts the following payment methods:

  • Credit Card: Visa, MasterCard are not allow at the moment, only payment on delivering is accepted when the order is shipped to you.
  • Osales  features a Fast Checkout option, allowing you to securely save your credit card details so that you don’t have to re-enter them for future purchases.

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.